Using the phone in a second language is very difficult, especially at work. Today, we'll look at how to handle fast talkers on the phone.
Fast Talkers
First, politely ask the caller to slow down. Use indirect questions to help you with the problem (see post).
Situation 1: The Caller is talking too fast.
Excuse me. _______________________
a) Slow down. You're talking too fast.
b) Speak slowly!
c) Speak slowly, please.
d) Could you speak more slowly, please?
Think about the answer then click "read more" to learn the answer.
Situation 1: The Caller is talking too fast.
Excuse me. _______________________
a) Slow down. You're talking too fast.
b) Speak slowly!
c) Speak slowly, please.
d) Could you speak more slowly, please?
Think about the answer then click "read more" to learn the answer.
