You've have reached the end of your presentation and are now going to take questions from your audience. This can be the most challenging, and it's the most important part of your talk. People's final impression of you will likely be made at this point. In today's post we'll cover the following types of situations: a) You Don't The Answer b) Question Machine Guns c) Emotional Questions d) Hijackers
Study the picture above, then read the short dialogue. Aya, Brent, and Mos are having a sales managers' meeting.
Aya: Our sales people aren't meeting their targets. I think we should offer start offering higher commissions for-
Brent: What!? Are you crazy? That's a terribleidea. More training is what sales needs.
Mos: You don't know what you're talking about, Brent. Training seminars take too much time. Aya: That's right. Higher commissions will make the sales team work harder. Also, training seminars are so boring.
Brent: Okay, let's go with higher commissions. But, I think you're both wrong.