Business English: Receiving Complaints

Last week, we looked at making complaints. Today's post is all about the opposite: receiving complaints. In this post, we'll go over the language tools and expressions to help you deal with a complaint. 

Business English: Making Complaints

Unhappy with a service or product? Do you have a customer or compliant complaint? Today's post will be about how to make complaints, both politely and strongly.

Small, Tiny, Short, Petite, Little: Learn Your Synonyms

English has many words that have similar meanings or the exact same meaning.  Look at  the infographic above. Big and huge have similar meaning, but we use them to describe very different things. We call these words synonyms.

In this post, we'll discuss synonyms and how to choose between words that have similar meanings.

Review: Comparatives & Superlatives

Time for a quick review. In December, we look at comparatives and superlatives. I'm a big fan of using graphics to explain grammar points and expressions. You could say I'm the biggest fan. Check out the infographic by Grammar.net.

Really, A Bit, Absolutely: How To Use Modifiers

Mmm...This fried chicken is so good! It's absolutely delicious!

Today's post is on modifiers: words we use to add make adjectives and verbs sound stronger or weaker

For example, for the young woman above, the fried chicken isn't just delicious - it's more than delicious (for her). Using "absolutely" makes the adjective stronger.

I'll Have The Steak, Please: Restaurant English

One of the best things about overseas travel is trying new and different restaurants. Today's post is on restaurant English. We'll cover:

• how order food and drinks
• how to ask questions about the menu
• how to make special requests
• tipping