Last week, we looked at making complaints. Today's post is all about the opposite: receiving complaints. In this post, we'll go over the language tools and expressions to help you deal with a complaint.
Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts
Saturday, 26 March 2016
Business English: Receiving Complaints
Last week, we looked at making complaints. Today's post is all about the opposite: receiving complaints. In this post, we'll go over the language tools and expressions to help you deal with a complaint.
Sunday, 20 March 2016
Business English: Making Complaints
Unhappy with a service or product? Do you have a customer or compliant complaint? Today's post will be about how to make complaints, both politely and strongly.
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