We have gone on over reporting verbs and reported speech in the past in Business English: Reporting Verbs and Business English: Reported Speech. You can also look at our post on using adverbs and and linking words for storytelling here. Today, we're doing something different.
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This post focuses on how to improve your storytelling by using verbs that describe situations, feelings, and opinions you're talking more clearly and in a more interesting way. This will,
- help you improve your results in ESL speaking and writing tests.
- build your vocabulary and confidence.
Let's take a look at an example.
- Customer: Oh. Wow. This soup is far too salty.
- Server: I'm terribly sorry. I'll take it back. We can give a different soup or something else?
- Customer: Yes, a ceasar salad, please.
- The server goes into the kitchen and speaks to the cooks.
- Server: Sorry guys. The customer complained the soup was too salty for her.
- Chef: Does she want another soup?
- Server: No, she asked for a ceasar salad instead.
It's okay to use the standard reporting verbs (asked, said, and told), but using more words like complained can give the listener/reader a better idea or image of what you are talking about.
Read the dialogue below.
Kate: You're doing very well in your ESL studies, Melanie.
Melanie: Merci - oh - I mean, Thank you, Kate.
Kate: Your pronuniciation is great and you understand grammar perfectly.
Melanie: Thanks. What areas do I need to work on?
Kate: First off, again, your vocabulary is impressive, but you could start to use more phrasal verbs.
Melanie: Yes, I recently learned one yesterday: to count on somebody.
Kate: Excellent!
Complete the dialogue below with the correct reporting verbs. Remember: there is a correct answer and there is a better, more interesting answer. You may use the comments section to writ your answers.
Later, Melanie meets her classmate, Vitor, at a nearby coffee shop.
- Vitor: So, what did Kate say about your English?
- Melanie: Kate _________1 I was doing very well in English class. She ________2 me on my pronunication and grammar.
- Vitor: Did she ________ 3 anything you have to improve?
- Melanie: Yes, she _________ 4 me that my vocabulary is impressive, but _____ me 5 to start using phrasal verbs more often. Then I _______6 that I had learned one just yesterday, count on. She was impressed.
- a) said b) told c) asked
- a) complemented b) commented c) complimented
- a) suggest b) bring up c) brought up
- a) reminded b) told c) scolded
- a) told b) encouraged c) said
- a) said b) mentioned c) told
Now try the reporting verbs exercise from Test English below.
Reporting Verbs | B1 - B2 | Test English
For more reported speech, watch this video by Ronnie from engVid.
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